Returns & Refunds

Easy returns

Changed your mind? You can return most items within 7 days of delivery as long as they are unused and in their original packaging.

Damaged or wrong item

If your item arrives damaged or is not what you ordered, email a photo to [email protected] within 48 hours and we will replace it free of charge.

Refunds

Refunds are processed within 5–7 working days after we receive the returned item, by bank transfer or store credit.

Non-returnable items

For hygiene reasons, opened beauty and personal-care products cannot be returned unless faulty.